Total Quality Management by eduCBA - Online Course

by Jagranjosh

Total Quality Management by eduCBA - Online Course

Section 1: Introduction 1 Understanding quality culture 11:22 Defining quality culture and it's importance, understanding quality culture and identifying the key dimensions of quality culture  ...View more

Specification

  • Category: Quality management
  • Product Type: Online Course
Product Description

Section 1: Introduction

1 Understanding quality culture 11:22

Defining quality culture and it's importance, understanding quality culture and identifying the key dimensions of quality culture

 

2 Quality Culture vs.Traditional Culture 06:56

Differentiating quality culture vs. traditional culture & implementation of quality culture in an organization

 

Section 2: Maintaining A Quality Culture

3 Implementation of quality culture 10:31

In this topic we continued on the implementation of quality culture, establishing a mission and vision goal for the organization, importance of quality culture in the mission of the organization, six core values of a quality culture and it's significance, managing change to an ever improving culture, establishing ideologies and values to enhance quality culture, categorization of employees accepting quality culture, countering resistance to a changing quality culture and their preceptions, facilitating change and helping resisters to implement change and maintaining a quality culture.

 

4 Establishing a mission and vision goal for the organization 09:11

In this topic we continued on the implementation of quality culture, establishing a mission and vision goal for the organization, importance of quality culture in the mission of the organization, six core values of a quality culture and it's significance, managing change to an ever improving culture, establishing ideologies and values to enhance quality culture, categorization of employees accepting quality culture, countering resistance to a changing quality culture and their preceptions, facilitating change and helping resisters to implement change and maintaining a quality culture.

 

5 Core values of a quality culture and it's significance 07:49

In this topic we continued on the implementation of quality culture, establishing a mission and vision goal for the organization, importance of quality culture in the mission of the organization, six core values of a quality culture and it's significance, managing change to an ever improving culture, establishing ideologies and values to enhance quality culture, categorization of employees accepting quality culture, countering resistance to a changing quality culture and their preceptions, facilitating change and helping resisters to implement change and maintaining a quality culture.

 

Section 3: Customer Centric Approach

6 Customer Centric Approach Fundamentals 08:28

7 Evolving Consumer Dynamics 07:34

8 Being More Customer Focussed 10:24

9 Principles of Redefining Customer Relationship 09:55

 

Type of Delivery - Self Paced Learning

Course Duration - 4 Hours

Course Duration - Lifetime Validity

Certification - Yes

 

How to use? (Steps to use Study Material)

Step 1 - eduCBA sends the redemption coupon along with the registration link.

Step 2 - Student will register with his register email id and coupon

Step 3 - Student receive the course access and password on his/her email id

Step 4 - Login using your email id and password and start learning

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Total Quality Management by eduCBA - Online Course
Total Quality Management by eduCBA - Online Course

Section 1: Introduction

1 Understanding quality culture 11:22

Defining quality culture and it's importance, understanding quality culture and ident

Promo Code SAVE25

Use promocode SAVE25 to get upto 25% discount on offer price Minimum Order value - Rs 50/-. Offer is valid for all Jagran Josh products.

Specification
  • Category: Quality management
  • Product Type: Online Course
Product Description

Section 1: Introduction 1 Understanding quality culture 11:22 Defining quality culture and it's importance, understanding quality culture and identifying the key dimensions of quality culture   2 Quality Culture vs.Traditional Culture 06:56 Differentiating quality culture vs. traditional c ... Read More